Уважаеми клиенти,

Стремим се нашите цени и оферти да са винаги актуални и конкурентни. Ако все пак Вие желаете да закупите продукт и имате информация, че той се предлага към даденият момент на по-ниска цена където и да било в България, НИЕ ЩЕ СЕ ОПИТАМЕ да направим необходимата корекция за Вас.
Забележка за конкурентна цена направете директно във Вашата заявка в полето „Коментари към заявката” или попълнете дадената по долу форма, изпратете Вашето предложение на sales@altech.bg или ни позвънете на телефони: 02/ 973 36 79, 0884 428 178

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The deliveries are made with Speedy.bg couriers, unless it's mentioned otherwise.

We don't make deliveries in sunday and official holidays.

All products are sent after confirmation from the client.

The ordered products can be refused only in these cases:
- not complied with the stated amount;
- not complied with the stated Trade Mark;
- when there is a discrepancy between ordered and delivered products. In this case the products are replaced within 72 hours after the client application.

Upon receipt and payment of products, the customer can make complaints and to request reimbursement of the amount paid by him when:
- The customer can make complaints within 48 hours from receipt of a product, if it has a hidden defect that can not be established upon its receipt.
- The customer has the right to return products purchased by him within 7 days of receipt in case that it will be returned in the form in which it is obtained without being used, without being compromised the integrity of the pack as all costs of transportation of this product shall be borne by the customer

Apart from the cases, the customer has no right to refuse to take or pay the ordered products.

Does these prices incude VAT?

- All prices in this site have VAT included! We don't change the price of the ordered products. With ordering a specific product, if it's not depleted, you'll get it in the ordered price.

Why the prices are different every day?

- Most of our products come in a currency, different from BGN ot EUR (mostly in USD) that's why we change the prices every day according to the rate of exchange (Sells rate of UniCredit Bulbank).

- We are working with courier companies. Our main courier company for deliveries is "Speedy". They have on-line calculator for calculating deliveries ( Speedy calculator ) where you can see the price of the delivery by yourself. We ship your orders from Sofia. The other courier companies have their own prices, so you have to ask them for their delivery costs.

What are your warranty conditions?

- All of the prices in our site are for the purchase of the specified item. We do not take any delivery or other transportaton costs (unless stated otherwise). The warranty of all products is as manufacturer's warranty period. Certain brands (such as Philips, HP, Toshiba, Samsung and others) have service centers in the country and with a document given from us, you can take the product in the most convenient service for you. In all other cases options are either to send us the product in any way you want, or bring it to our office. We are obliged to take the warranty service or replacement if it can not be repaired. All of the cases in which guaranteed service falls are described at the back of each warranty card!

How to sort by price?

- It's easy! Click on the "Price" link at the beginning of the table with products, and you will sort them in ascending and descending order. This works also with the names of the products.