Tax Free for non European citizens

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Dear clients of Altech,

If you are citizen of a non European country (not in European Union), you can refund the Bulgarian VAT when leaving Bulgaria.

To refund the amount of VAT incurred, when leaving Bulgaria (or the European Union), here's what to do:

1. You must show to the customs officer the purchased items (it is recommended to carry those items in Your hand luggage or to notify the employee at the check – in desk that you have Tax Free items in your suitcase, in order to call the customs officers)

2. You must have Your Application Form and original Invoice signed and stamped by the customs officer.

3. You have to find our points of VAT refund or our mailboxes.

Points of VAT cash refund:

- E&S Tax Services (office) - 11 A, Slavyanska str., Sofia

-Cash Bureau of E&S Tax Services at Sofia Airport Terminal 2, before Border Control

-Foreign exchange “4X” Varna Airport,

-Foreign exchange“4X” Burgas Airport,

-Foreign exchange“4X” Bansko (from December to April),

-Insurance Broker “Moni” in the town of Kyustendil, 79,Tsar Osvoboditel Str.,

-Office of E&S Tax Services in Sofia, 11A Slavyanska Str.

Please submit the already certified Application Form (Copy 1 and 2) and the Invoice to any of the above bureaus and You will receive Your money in cash.

If You are leaving Bulgaria (the European Union) through a land border or our Cash Bureau is not working at the moment, please place the already certified Application Form (Copy 1 and 2) and the original Invoice in the mailbox of E&S Tax services or send them to us additionally by post to address:

E and S Watches and Jewellery Ltd

11 A, Slavyanska str., Sofia 1000, Bulgaria

and You will receive the amount of VAT refund by bank transfer.

Please do not forget to fill in at the back of the Form Your bank details and email for contact.


If you have problems with the customs officers, cannot find the refund point or any kind of questions, complaints and requests do not hesitate to call us at the following phones:

Petya Petkova - mob. +359/889 800415,

Antoaneta Ruseva - mob. +359/886 001477,

Dimitar Grigorov- mob. +359/885 181214

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